1. Who We Are

Radio Theater AI is operated by Radio Theater LLC, a Utah limited liability company. In this policy, “Radio Theater,” “Radio Theater AI,” “we,” “our,” and “us” refer to Radio Theater LLC. “You” and “user” refer to anyone who visits, creates an account, uploads content, purchases credits, generates videos, or otherwise uses the Service.

Contact: support@dradiotheater.ai

2. Information We Collect

We collect information that you provide directly, information created through your use of the Service, and limited technical information collected automatically.

Account Information

• Email address
• Password hash, not your plain-text password
• Account status, role, credit balance, and account settings
• Login, registration, and security-related records

Payment and Credit Information

• Credit purchases, credit usage, refunds, and account balance history
• Stripe checkout session identifiers, payment status, and webhook records
• Limited payment metadata needed to confirm purchases and prevent duplicate credits

We use Stripe to process payments. We do not intentionally store full credit card numbers on our servers.

Uploaded and Generated Content

• Prompts you submit
• Reference images you upload
• Generated videos, thumbnails, metadata, and generation status
• Settings such as duration, resolution, aspect ratio, and moderation mode
• Error, rejection, refund, and retry information related to generation jobs

Technical and Usage Information

• IP address, browser type, device type, operating system, and approximate location derived from technical data
• Pages visited, referring pages, timestamps, clicks, and general usage activity
• Cookies, analytics identifiers, session identifiers, and similar technologies
• Server logs, security logs, API request logs, and error logs

Communications

• Messages you send to support
• Email preferences and consent records
• Administrative, transactional, and security-related communications

3. How We Use Information

We use information for common, reasonable business purposes, including:

• Creating, maintaining, and securing user accounts
• Authenticating users and preventing unauthorized access
• Processing credit purchases and verifying Stripe payments
• Tracking credits, deductions, refunds, and generation costs
• Accepting uploads, prompts, and settings to generate AI videos
• Displaying your video library and account activity
• Providing customer support and responding to requests
• Sending transactional emails, password reset emails, notices, and service updates
• Detecting fraud, spam, abuse, excessive usage, security threats, and policy violations
• Debugging, testing, maintaining, and improving the Service
• Analyzing usage trends and measuring product performance
• Complying with legal, tax, accounting, payment, and regulatory obligations
• Protecting the rights, property, safety, and business interests of Radio Theater LLC, users, and others

4. AI Video Processing

Radio Theater AI uses third-party AI and infrastructure providers to process prompts, uploaded images, and related generation settings. This processing is necessary to create videos and operate the Service.

When you submit prompts, images, or other creative inputs, those materials may be sent to our service providers for video generation, moderation, storage, delivery, debugging, and related operational purposes. We may also store your submitted and generated content so you can access your video library and so we can investigate errors, abuse, billing issues, moderation events, and support requests.

You should not upload or submit content that you do not have the right to use. You should also avoid submitting sensitive personal information unless it is necessary for the content you are creating and you are comfortable with it being processed as described in this policy.

5. Cookies and Analytics

We may use cookies, local storage, session storage, pixels, analytics tools, and similar technologies to operate the Service, keep users logged in, remember preferences, understand usage, measure performance, and improve our website.

We may use analytics and advertising-related tools, including Google Analytics or similar services, to understand how visitors use the site. These tools may collect technical and usage information such as pages visited, browser information, device information, and approximate location.

You can control cookies through your browser settings. Blocking cookies may affect login, account, checkout, or generation features.

6. How We Share Information

We do not sell your personal information for money. We may share information when needed to operate, protect, and improve the Service.

We may share information with:

• Payment processors, including Stripe, to process purchases and verify payments
• AI generation and moderation providers to create and evaluate videos
• Hosting, storage, database, CDN, security, email, analytics, and infrastructure providers
• Professional advisors, including attorneys, accountants, insurers, and auditors
• Government authorities, courts, regulators, or law enforcement when legally required or reasonably necessary
• Business successors in connection with a merger, acquisition, financing, reorganization, asset sale, or similar transaction

We may also share information to enforce our Terms, investigate abuse, protect users, prevent fraud, secure the Service, or protect the rights and property of Radio Theater LLC.

7. Legal Bases and Business Purposes

Depending on where you live, privacy laws may describe our reasons for using information as “legal bases” or “business purposes.” Our reasons may include:

• Providing the Service you request
• Performing a contract with you, including our Terms of Use
• Processing payments and preventing fraud
• Maintaining security and preventing abuse
• Complying with legal obligations
• Supporting legitimate business interests, including service improvement, analytics, support, and recordkeeping
• Using consent where required by law

8. How Long We Keep Information

We keep information for as long as reasonably necessary for the purposes described in this policy, including to provide accounts, maintain credit ledgers, preserve generated video history, comply with accounting and tax obligations, resolve disputes, enforce agreements, prevent abuse, and protect Radio Theater LLC.

Some information may be kept longer than your active account, especially payment records, credit transactions, security logs, fraud-prevention records, support history, and records needed for legal, accounting, or operational reasons. We may delete or anonymize information when it is no longer needed.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include secure sessions, password hashing, access controls, HTTPS, server-side payment verification, upload validation, logging, and other security measures.

No website, server, AI system, payment system, or storage system is completely secure. We cannot guarantee absolute security, but we work to protect the Service and respond to security concerns appropriately.

10. Your Choices and Requests

You may contact us to request access to, correction of, deletion of, or information about personal information associated with your account. We may need to verify your identity before responding.

Some information may not be deleted immediately or completely if we need to keep it for legal, security, payment, accounting, dispute-resolution, fraud-prevention, or legitimate business purposes.

You may also:

• Update account information where account tools are available
• Request a password reset
• Disable or delete your account where available
• Opt out of non-essential marketing emails by using the unsubscribe method provided
• Control cookies through your browser settings

11. State Privacy Rights

Some U.S. state privacy laws give residents rights to access, delete, correct, obtain a copy of, or opt out of certain uses of personal information. These rights may depend on where you live and whether a law applies to our business.

For example, California’s CCPA applies to for-profit businesses doing business in California only if they meet certain thresholds, such as revenue, number of consumers or households, or deriving a large portion of revenue from selling or sharing personal information. :contentReference[oaicite:1]{index=1} Utah’s Consumer Privacy Act also has applicability thresholds based on revenue and volume of consumer personal data processed. :contentReference[oaicite:2]{index=2}

Even where a specific law does not require us to honor a particular request, we may choose to respond to reasonable privacy requests when we can do so without compromising security, legal obligations, payment records, fraud prevention, or the rights of others.

To submit a privacy request, contact support@dradiotheater.ai.

12. Children

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we may delete the information and disable the account.

Users who are under the age of majority in their location should use the Service only with permission and supervision from a parent or legal guardian.

13. International Users

Radio Theater LLC is based in the United States. If you access the Service from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate. Privacy laws in those locations may differ from the laws where you live.

14. Third-Party Websites and Services

The Service may link to third-party websites, platforms, payment pages, AI providers, or other services. We are not responsible for the privacy practices, security, content, or policies of third parties. You should review their privacy policies before using them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date. If changes are material, we may provide additional notice, such as by posting a notice on the website or sending an email when appropriate.

Your continued use of the Service after an updated Privacy Policy is posted means you acknowledge the updated policy.

16. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our handling of personal information, contact us at: